LAKHDARI AMIR

Pizza cook

Aïn Defla, Algeria

Profile summary

Customer-focused and service-oriented professional with 6+ years of experience in hospitality and customer service. Strong ability to handle high-pressure environments, manage diverse customers, and deliver exceptional service with confidence and cultural sensitivity. Highly motivated to join Emirates, committed to safety, teamwork, and maintaining excellent professional grooming.

Career highlights

Exceptional rush hour performance: My proudest achievement is how I was able to handle extremely busy rush hours in my restaurant job while still keeping customers happy and delivering fast, high-quality service. During peak times, the pressure was very high, but I stayed calm, organized, and focused. Because of that, I consistently received customer compliments, and local customers started coming back specifically because they trusted my service and attitude.

Key skills

Skills
Customer Service ExcellenceStrong Communication & Interpersonal SkillsCultural Sensitivity & Team CollaborationProblem Solving & Conflict ResolutionMultitasking in High-Pressure EnvironmentsCash Handling & POS OperationsHospitality & Food HandlingSafety Awareness & Emergency Mindset

Professional experience

Restaurant Team Member - Kitchen & ServiceMay 2023 - Present
Aïn Defla, Algeria | Aïn Defla, Algeria

• Delivered exceptionally fast service during peak hours, maintaining efficiency and professionalism. • Earned multiple customer compliments for friendliness, quality service, and positive attitude. • Successfully handled intense rush-hour periods while staying calm and organized. • Became a trusted team member appreciated by local customers for reliability and service quality.

  • Delivered exceptionally fast service during peak hours, maintaining efficiency and professionalism.
  • Earned multiple customer compliments for friendliness, quality service, and positive attitude.
  • Successfully handled intense rush-hour periods while staying calm and organized.
  • Became a trusted team member appreciated by local customers for reliability and service quality.
Pizza CookFeb 2022 - May 2023
Brothers food | Aïn Defla, Algeria

• Served as the main cook, preparing pizzas with high quality, speed, and consistency. • Excelled during busy hours while maintaining hygiene and accuracy. • Recognized as the most skilled and dependable cook on the team. • Ensured high product quality and efficient kitchen workflow.

  • Served as the main cook, preparing pizzas with high quality, speed, and consistency.
  • Excelled during busy hours while maintaining hygiene and accuracy.
  • Recognized as the most skilled and dependable cook on the team.
  • Ensured high product quality and efficient kitchen workflow.
CashierAug 2018 - Dec 2021
Local shop | Aïn Defla, Algeria

• Managed all cash transactions with zero errors, demonstrating strong accuracy and responsibility. • Built strong rapport with customers, receiving consistent compliments and loyalty from locals. • Resolved customer concerns calmly and professionally, ensuring a positive experience. • Maintained a clean, organized work area and contributed to smooth service operations.

  • Managed all cash transactions with zero errors, demonstrating strong accuracy and responsibility.
  • Built strong rapport with customers, receiving consistent compliments and loyalty from locals.
  • Resolved customer concerns calmly and professionally, ensuring a positive experience.
  • Maintained a clean, organized work area and contributed to smooth service operations.

Education

Bachelor's Degree, LawJan 2020 - Jul 2023
University Djilali Bounaama Khemis meliana, Aïn Defla, Algeria